What is the recommended action if an Apple device is not responding?

When an Apple device is unresponsive, the recommended action is to force restart the device. This process allows the device to shut down and restart without losing any data, as it can help resolve minor software glitches that often cause an unresponsive screen or app. A force restart is typically the first step in troubleshooting because it is non-intrusive and does not involve resetting settings or deleting data.

In contrast, resetting the device to factory settings is a more drastic measure that erases all user data and returns the device to its original state, which should only be done if other troubleshooting methods fail. Waiting for the battery to drain completely is another ineffective approach, as it could take a long time and may not address the underlying issue. Finally, replacing the entire device is an extreme action generally reserved for situations where the hardware is irreparable and should not be considered without exploring simpler, less disruptive solutions first.